Statement Of Purpose

About the provider

Service provider: Llangoedmor Properties Limited
Name of Home: Parkside House Residential Home 1-2 Park Road Penarth Vale of Glamorgan CF64 3BD
Responsible Individual: Sarah Otto-Jones
Manager of Service: Alison Aplin

Description of the location of the service

Parkside House is situated in Penarth, a Victorian seaside town near Cardiff. Parkside House is a large Victorian house that looks out onto the Bristol Channel. The seafront is a short walk away as are the parks and cliff-top walks with lovely views. There are several restaurants and cafes along the esplanade where one can enjoy hot or cold drinks, a bite to eat or an ice cream whilst enjoying the sea view.

About the service provided

Arrangements for admitting, assessing, planning and reviewing people’s care

Prior to a resident moving into Parkside, when we receive a referral we arrange for an assessment by our Manager to assess the needs of the prospective resident. This is done either at their current home or at hospital. Prospective residents and their relatives are encouraged to visit the home and spend a day with us as part of the assessment process. We give them a copy of our brochure. The assessment form is completed before a service user is admitted. The assessment includes health, personal care and support needs, any specialist support required, communication, emotional, social and cultural needs and an understanding of their personal aspirations. If a prospective resident has been assessed by Social Services we will receive a copy of their assessment and care plan giving us a clear understanding of their needs.

All residents are given a contract and a copy of our Statement of Purpose together with a Welcome Pack giving details of all the services we provide.

When residents have been admitted they are introduced to their key worker. If the resident or their family have any concerns or would like to discuss anything during their first few weeks at Parkside they should approach their key worker, a senior member of staff or the Manager. A resident’s key worker introduces them to other residents and staff and shows them where all the amenities are.

Urgent admissions are accepted in cases where the welfare of an individual may be harmed if the admission is delayed. In these cases it is possible to admit a resident without a full assessment being carried out. When this happens as much information as possible will be obtained and the assessment will be completed as soon as possible after admission.

An emergency admission can be accepted providing the person/agency/social worker referring the prospective resident is able to provide us with sufficient information for the Manager to establish that their needs are broadly within the services and facilities that we provide. Where a social worker is involved, we require a care plan detailing their needs

Urgent admissions are taken on the understanding they are short term only and that any decision for that placement to become long term would be made after a full assessment has been carried out.

After an assessment has been made and a resident has come to Parkside, a person centred care plan is drawn up by the Deputy Manager or a senior carer with the resident or, with their consent, the resident’s family/representative. The care plan offers a full and comprehensive picture of the resident’s health and care needs including personal care and wellbeing, mental health, diet and weight, oral care, mobility, medication, continence, together with a portrait of their life history, their preferences, hobbies, likes and dislikes, activities and needs in order that we can deliver the best quality of care for their care needs.

Care plans are thereafter reviewed monthly because we realise that residents’ needs change. Residents and their families are welcome to take part in these reviews.

We have very good relationships with local services such as District Nurses, who will visit residents if required via their GP. Should residents need medical services at any time we will organize that straight away. Local surgeries in Penarth offer support to residents and staff.

We understand that resident’s needs can change and when possible we provide residents palliative care towards the end of their lives with support from their family, GP and district nurses.

The Mental Health Liaison Team visits every twelve weeks to carry out reviews of their patients’ needs. We can contact the liaison team at any time for advice and extra visits can be arranged if needed. The Mental Health Team also provides support in managing challenging behaviour.

Capacity assessments are carried out by DoLS safeguarding team (Vale of Glamorgan CC).